Shipping Policy

SHIPPING

                                      Most orders are packed and shipped within 2-3  business days, excluding weekends and holidays.

Your order will be shipped with care with recycled and/or recyclable boxes, compostable paper or biodegradable packing peanuts. Decorative tissue paper is printed with algae ink, 100% recycled, FSC Certified, made with 20% Post-Consumer Waste, Plastic-Free, Curbside Recyclable and Made in USA.

Once shipped, an order's tracking information is passed along to the parcel carrier and final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

If you placed your order with the wrong shipping address, please email us ASAP so we can make the correction. If your order has already shipped, we are unable send out free replacements. If your order is returned to us as undeliverable, we can invoice you for shipping and send it to a corrected shipping address.

If your package is delivered to the wrong address or stolen, this is not the responsibility of Cambridge & Dell Eco-Kind Candles. You will be prompted to file a claim through UPS/USPS for a full refund. A mistake such as this is completely out of our hands and is solely the responsibility of the carrier.

We are not offering international shipping at this time.